You may return any item* within 28 days of delivery in its unworn, unused condition and original packaging for a full refund of the price you paid for the item, providing you have proof of purchase.
*Once a name or number has been printed on a shirt we will not offer a refund or exchange unless the shirt is faulty. The same applies if a player leaves the club or changes his squad number during his time at the club. Please therefore take care to ensure that you order the correct size. A refund cannot be given if a player leaves the club or their squad number changes for any personalisation products you may have bought.
Returns of personalised products will only be accepted if the personalisation is incorrect due to our mistake or if the product is faulty.
Returning an order to store: If you wish, you can return any items direct to the store during opening hours, if possible, please try to avoid match days. Please be aware that although you have handed the items over in store, we still must process the order via our online portal to the original payment card and no refund can be given any other way in store. Items can be exchanged in store, for a same value item or a credit note will be given for the remaining value
For full details of our returns policy click here