|Delivery Method||Delivery Cost||Estimated Delivery Time - From dispatch
Standard Delivery - Signature required
|3-5 working days|
Channel Islands - Signature required
|£7.95||3-5 working days|
Express Delivery - Signature required
|£9.95*||1-2 working days|
*Orders must be placed before 1pm (Mon-Fri) for same day dispatch
|Delivery Method||Delivery Cost||Estimated Delivery Time - from dispatch
Europe and Ireland
|£10.00**||5-7 working days|
|£12.00**||5-10 working days***|
|£16.00**||5-10 working days***|
Rest of the World
|£18.00**||5-10 working days***|
** All overseas postage costs based on a basket limit of 2kg. Baskets over 2kg are subject to a £5.00 charge per additional 2kg.
*** Delivery to certain international countries (Australia, Brazil, Canada) can take up to an additional 10 working days if held for customs clearance.
We do not offer guaranteed delivery on Saturdays, Sundays, Bank Holidays, Christmas Day, Boxing Day and New Year’s Day
You will receive an e-mail from us once your order has left the warehouse.
We try to get all our orders dispatched on the day of order. However, this may not always be possible at busy periods or for the following reasons;
Products on pre-order or products that are not in stock at the time of ordering will be dispatched according to the time / date specified on the website. Payment for these products will be taken at the time of ordering.
Products requiring personalisation (for example with additional name, numbering and sleeve badges added) may take an extra 2 days before they are ready to be dispatched.
Different stock availability
If you have selected items with different availability times, then we will dispatch your order when all items are ready. If you wish to receive the items that are currently available before the pre-order item is available, then please order those selected items seperatley.
Items on 'Available Within'
Occasionally if a particular product is in high demand we will need to re-order from our suppliers. If this is the case then the number of days that this process will take will be quoted on the product details page. For example "Available within 7 days":
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Please note that we do not ship to PO Box Addresses.
We aim to deliver all of our orders and keep failed deliveries to a minimum. If we do fail to deliver any order to you, please report this to us no later than 15 days from the date on which the order was taken by us. We will not accept responsibility for any undelivered orders which are reported to us later than 15 days after the date on which the order was taken by us.
Bank Holidays and delivery times
Please be aware that bank holidays are not included as a working day.
We ask that you wait 5 working days (from dispatch) before contacting our Mail Order Team who will be happy to assist you. They can be contacted via email at firstname.lastname@example.org